Belle Fourche, SD · In person across the Northern Hills Call or text (605) 580-6708redwaterdigital@gmail.com

IT help

Tech trouble? I'll come sort it out.

Hands-on IT help for businesses in Belle Fourche, Spearfish, Sturgis and the Northern Hills. I show up, sort it out and explain it in plain English. $75 an hour, 1 hour minimum.

What I fix

I show up, sort it out and explain it.

The everyday tech that keeps a small business running.

Email and accounts

Email that won't send or sync, new staff accounts, and the accounts behind it set up and tidied up.

  • Microsoft 365
  • Google Workspace
  • Business email

Wi-Fi and cameras

Wi-Fi that drops in the shop or the back office, and security cameras that stop recording or can't be viewed from a phone.

  • Wi-Fi that reaches where you work
  • Security cameras
  • Viewing them from your phone

Backups

Backups that actually run, checked, so you know your files and records can be brought back.

  • Backups set up
  • Checked so they work
  • Explained so you know where things are

Price

One straight rate.

IT help

$75 / hour

Competitors: $99+ / hour

1 hour minimum

  • Email, Wi-Fi, cameras
  • Microsoft 365 / Google Workspace
  • Backups

Not sure what's wrong?

Tell me what's going on and I'll tell you plainly what it would take before I come out.

Ask me

What a visit looks like

Plain help, in person.

  1. Call or textTell me what's going on. I reply within 1 business day.
  2. I come to youAt your business in Belle Fourche, Spearfish, Sturgis or elsewhere in the Northern Hills, at a time we agree on.
  3. I fix it and explain itIn plain English, so you know what was wrong and what to do if it happens again.
  4. You pay for the time$75 an hour, with a 1 hour minimum.

Not a 24/7 emergency service

I'm one person. Calls are answered Mon–Fri 5–8 PM and Sat 9 AM–5 PM; text any time. I reply within 1 business day, and I'll tell you honestly how soon I can get there.

Questions

IT help questions.

How much does IT help cost?

IT help is $75 an hour with a 1 hour minimum. Tell me what's going on when you call or text, and I'll give you a straight idea of what it will take before I come out.

Do you come to me?

Yes. I'm based in Belle Fourche and come to businesses in Spearfish, Sturgis and across the Northern Hills. IT help is hands-on: I come to your business. Farther out? Ask, and I'll tell you plainly.

Do you do emergency calls?

No. I'm one person and not a 24/7 emergency service. Calls are answered Mon–Fri 5–8 PM and Sat 9 AM–5 PM; text any time and I reply within 1 business day, the way you asked: call, text or email.

What can you help with?

Email that won't send or sync, Wi-Fi that drops, security cameras, Microsoft 365 and Google Workspace accounts, and backups that actually run. If it's tech in your business and it's slowing you down, ask. I'll tell you straight whether I can fix it.

Will you explain what you did?

Yes. In plain English, so you know what was wrong and what to do if it happens again.

Also

The other things I do.

Websites

A site that works on a phone, loads fast and gets people to call you. Starter from $900.

More about websites

Custom tools

Booking, quotes, job tracking, customer portals and inventory, built around how you work. From $2,500.

More about custom tools

Got a tech problem? Call me.

Tell me what's going on. I'll tell you plainly what it would take to fix it.

(605) 580-6708